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For Anthologist, hotel retail is storytelling in motion: an extension of brand, culture, and guest experience. Shops should reflect the ethos of their destination, offering objects that honor place while generating meaningful revenue. Through this lens, bespoke merchandise and even FF&E and OS&E become more than design investments—they become opportunities for hotels to create shoppable environments and build new business verticals.
With three decades at the intersection of design, storytelling, and commerce, Andria Mitsakos brings a rare perspective to hotel retail. A designer, retailer, and travel publicist with her own boutiques inside five-star hotels, she believes that retail should never be an afterthought, but an integral expression of a property’s identity.
